FAQ

Frequently asked questions

How do I apply nail wraps? We have a comprehensive step by step guide on how to apply nail wraps here.

Shipping policy?: Shipping is always free! We ship within 48 hours of purchase, you will always be provided a tracking number on orders of more than 2 regular priced wraps. Tracking is the same speed if the purchase is under $8, and you are still alerted when the package ships.

Do I have to purchase a subscription?: No, all of our nail wraps are available for sale on an individual basis, however, there is a discount if you are purchasing a subscription.

Do you have a satisfaction guarantee policy?: Yes we offer a 100% satisfaction guarantee, if you purchase nail wraps, gel nail strips, or nail polish and do not like them for any reason we will accept a return within 14 days of receipt, customer pays shipping. We will require that all nail wraps and gel nail strips are in new condition, other than the first set the customer has tried.

Are these nail polish?: Yes, these nail wraps are 100% nail polish. See our ingredient list here.

Why didn't I get a confirmation e-mail?

If you did not receive a confirmation e-mail after placing your order, please contact our customer support team at support@nailsmailed.com. Your email may have been entered wrong, but we can fix that for you!

Where are you based?We are based in Utah, United States.

Are you on social media? Yes!

  • Instagram - @mailyournails
  • Facebook - Nails Mailed
  • TikTok - @nailsmailed
  • Pinterest - @NailsMailed

Affiliate Program: Affiliate is by invitation only. If you sign up for our affiliate program without permission, Nails Mailed does not make any guarantees pertaining to affiliate payouts, free products, discounts, etc. If you would like to be an affiliate and meet our requirements, including but not limited to a minimum of 4,000 followers through social media, then please email: marketing@nailsmailed.com

Is NailsMailed cruelty free? Yes, we are happy to say our nail wraps and nail polish have been cruelty free from day 1! We are Certified Leaping Bunny, and proud of it!

Is NailsMailed Vegan? Yes! We do not use any animal derived ingredients. We are also proud to be 12-free and our polishes are 21-free. You can do your nails with peace of mind, using our products. 

Do we wholesale to salons? Yes! If you are interested in buying wholesale, please contact dtippets@nailsmailed.com.